Need Help?

Choose from categories below for a quick resource guide.
If you require further assistance, call 2-1-1.

Before dialing 2-1-1, ask yourself the following questions:

• Am I currently employed?
• If so, have I lost income because of the pandemic?
• If I am unemployed, is my job-loss directly related to the pandemic?
• Can I provide proof?
• Is my bill currently in the late status?

Have the following documents readily available:

• Copy of Driver’s License/ State I.D./ Birth Certificate/ Passport
• Proof of Income (Bank Statement, Managerial Letter, Check Stubs, etc.)
• Copy of Bill
• IF Applicable: Leasing Agreement, Eviction Notice, etc.

• If you meet the pre-qualifications for assistance, a 211 representative will provide you with the application.
• You must contact 211 before you can complete the application for assistance.
• IF you have been given the application by someone other than a 211 representative, we will NOT be able to process your application. You must contact us for the application so that we can properly input your information into the system.

• Our 211 representatives are working as quickly as possible to process all applications.
• Please upload ALL required documents to avoid any further delay. Be sure to complete the application correctly and press SUBMIT.
• If your application is approved, a case manager will contact you for additional information.